View Issue Details

IDProjectCategoryLast Update
0018926Starward RogueCrash/ExceptionNov 30, 2016 7:28 pm
Reporterrechade Assigned ToChris_McElligottPark  
Status feedbackResolutionopen 
Product Version1.501 
Summary0018926: couldn't switch to requested monitor resolution
DescriptionI try to launch the game from steam, the screen flashes black a number of times, then an error dialog comes up "couldn't switch to requested monitor resolution" and a list of all different resolutions. I've got dual monitors: one is portrait and one is landscape, that might be confusing things.

From the end of the log file:
-------------------------------------------------------------------------
<RI> Input initialized.

desktop: 1080x1920 60Hz; virtual: 3000x1920 at -1080,0
D3D device reset failed [invalid call]
 
(Filename: Line: 354)

Switching to resolution 1024x1280 failed, trying lower one
D3D device reset failed [invalid call]
 
(Filename: Line: 354)

Switching to resolution 960x1280 failed, trying lower one
D3D device reset failed [invalid call]
 
(Filename: Line: 354)

Switching to resolution 900x1600 failed, trying lower one
D3D device reset failed [invalid call]
 
(Filename: Line: 354)

Switching to resolution 900x1440 failed, trying lower one
D3D device reset failed [invalid call]
 
(Filename: Line: 354)

Switching to resolution 864x1152 failed, trying lower one
D3D device reset failed [invalid call]
 
(Filename: Line: 354)

Switching to resolution 800x1280 failed, trying lower one
D3D device reset failed [invalid call]
 
(Filename: Line: 354)

Switching to resolution 768x1366 failed, trying lower one
D3D device reset failed [invalid call]
 
(Filename: Line: 354)

Switching to resolution 768x1360 failed, trying lower one
D3D device reset failed [invalid call]
 
(Filename: Line: 354)

Switching to resolution 768x1280 failed, trying lower one
D3D device reset failed [invalid call]
 
(Filename: Line: 354)

Switching to resolution 768x1024 failed, trying lower one
D3D device reset failed [invalid call]
 
(Filename: Line: 354)

Switching to resolution 720x1280 failed, trying lower one
D3D device reset failed [invalid call]
 
(Filename: Line: 354)

Switching to resolution 600x800 failed, trying lower one
D3D device reset failed [invalid call]
 
(Filename: Line: 354)

Switching to resolution 576x720 failed, trying lower one
D3D device reset failed [invalid call]
 
(Filename: Line: 354)

Switching to resolution 1024x1280 failed, trying lower one
All resolution switches have failed
Screen: could not switch resolution (1920x1080 fs=1 hz=0)
TagsNo tags attached.

Activities

Chris_McElligottPark

Nov 30, 2016 7:28 pm

administrator   ~0045729

Hi there, really sorry about the slow response. Can you try validating the downloaded files from steam? If that doesn't work, then you can run it in windowed mode via this: https://www.arcengames.com/forums/index.php/topic,18556.msg200003.html#msg200003

Issue History

Date Modified Username Field Change
Nov 20, 2016 8:02 pm rechade New Issue
Nov 30, 2016 7:28 pm Chris_McElligottPark Note Added: 0045729
Nov 30, 2016 7:28 pm Chris_McElligottPark Assigned To => Chris_McElligottPark
Nov 30, 2016 7:28 pm Chris_McElligottPark Status new => feedback