View Issue Details
| ID | Project | Category | Date Submitted | Last Update | |
|---|---|---|---|---|---|
| 0006756 | Valley 1 | Bug - AVWW Multiplayer | Mar 20, 2012 6:08 pm | Mar 24, 2012 10:59 pm | |
| Reporter | Hyfrydle | Assigned To | Chris_McElligottPark | ||
| Status | feedback | Resolution | open | ||
| Product Version | 0.911 | ||||
| Summary | 0006756: Crash and disconnect on entering server | ||||
| Description | I just rejoined Tolls server and when I joined I was unable to harm any enemies or exit the chunk. After a short while I got disconnected and a request to send error logs appeared. Error logs are attached. Is this what you need? | ||||
| Tags | No tags attached. | ||||
| Internal Weight | Major Problem | ||||
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ErrorsReportedByEngine.txt (3,903 bytes)
12/3/2011 10:20:44 PM (0.545) ----------------------------------- ErrorsReportedByEngine----------------------------------- 12/3/2011 10:20:44 PM (0.545) -----------------------------------Exception-----------------------------------Log String: NullReferenceException: Object reference not set to an instance of an object Stack Trace: GameMusic+<LoadMusicAsyncInner>c__Iterator3.MoveNext () 12/5/2011 10:01:12 PM (0.546) ----------------------------------- ErrorsReportedByEngine----------------------------------- 12/5/2011 10:01:12 PM (0.546) -----------------------------------Exception-----------------------------------Log String: NullReferenceException: Object reference not set to an instance of an object Stack Trace: GameMusic+<LoadMusicAsyncInner>c__Iterator3.MoveNext () 12/10/2011 11:34:42 AM (0.548) ----------------------------------- ErrorsReportedByEngine----------------------------------- 12/10/2011 11:34:42 AM (0.548) -----------------------------------Exception-----------------------------------Log String: NullReferenceException: Object reference not set to an instance of an object Stack Trace: GameMusic+<LoadMusicAsyncInner>c__Iterator3.MoveNext () 12/18/2011 9:44:15 PM (0.553) ----------------------------------- ErrorsReportedByEngine----------------------------------- 12/18/2011 9:44:15 PM (0.553) -----------------------------------Exception-----------------------------------Log String: NullReferenceException: Object reference not set to an instance of an object Stack Trace: GameMusic+<LoadMusicAsyncInner>c__Iterator3.MoveNext () 2/5/2012 10:21:01 AM (0.571) ----------------------------------- ErrorsReportedByEngine----------------------------------- 2/5/2012 10:21:01 AM (0.571) -----------------------------------Exception-----------------------------------Log String: NullReferenceException: Object reference not set to an instance of an object Stack Trace: GameMusic+<LoadMusicAsyncInner>c__Iterator3.MoveNext () 2/12/2012 10:51:00 PM (0.575) ----------------------------------- ErrorsReportedByEngine----------------------------------- 2/12/2012 10:51:00 PM (0.575) -----------------------------------Exception-----------------------------------Log String: NullReferenceException: Object reference not set to an instance of an object Stack Trace: GameMusic+<LoadMusicAsyncInner>d__0.MoveNext () 2/13/2012 10:31:06 AM (0.575) ----------------------------------- ErrorsReportedByEngine----------------------------------- 2/13/2012 10:31:06 AM (0.575) -----------------------------------Exception-----------------------------------Log String: NullReferenceException: Object reference not set to an instance of an object Stack Trace: GameMusic+<LoadMusicAsyncInner>d__0.MoveNext () 2/28/2012 10:25:20 PM (0.585) ----------------------------------- ErrorsReportedByEngine----------------------------------- 2/28/2012 10:25:20 PM (0.585) -----------------------------------Exception-----------------------------------Log String: NullReferenceException: Object reference not set to an instance of an object Stack Trace: GameMusic+<LoadMusicAsyncInner>d__0.MoveNext () 3/3/2012 8:29:00 AM (0.901) ----------------------------------- ErrorsReportedByEngine----------------------------------- 3/3/2012 8:29:00 AM (0.901) -----------------------------------Exception-----------------------------------Log String: ArgumentOutOfRangeException: Argument is out of range. Parameter name: index Stack Trace: System.Collections.Generic.List`1[InventorySlot[]].get_Item (Int32 index) ChunkNonGUIHUD.HandleMouseEvent_InventorySlot (.ArcenMouseInput MouseInput, Int32 Row, Int32 Column) ChunkNonGUIHUD+<>c__DisplayClass4.<.cctor>b__0 (.ArcenMouseInput MouseInput) ArcenRawGUIManager.LetZonesProcessMouseInput (.ArcenMouseInput MouseInput) Game.CheckMouseInputFromGUIAfterDrawGUI () MainCameraLogic.OnGUI () |
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Nope, nothing new in there. The errors might all be on the server. There are other log files, though -- UnhandledException.txt, ClientReceivingErrors.txt, etc. Are any of them updated with entries from your session just then? |
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I will upload these sorry. |
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np |
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Got stuck in a chunk unable to access buildings or warp out and finally the game disconnected me this was on version 0.912. |
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Any error messages on your end? At any rate, there are a few things we are aware of and working on which might solve this (and some already logged for the next release thanks to Toll's error log), but if you have specific errors from your own logs that would be helpful. |
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Only log I can find is the ArcenDebugLog which I've renamed and uploaded does this help? |
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Yes indeed, that's exactly what we needed! It looks like that was an error on the server, which then causes you to get kind of stranded. So your "getting stuck" error isn't really the direct error: the direct error is the server not being able to generate or unload the chunk properly. Toll reported two such bugs earlier today, and we fixed both, so hopefully those will also help with yours. If not, then definitely we want to hear about it further, but we'll probably need his logs moreso than yours, since that's where the actual error details lie. |
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Please let us know if you see this again, but I am presuming it's seeming good now from the sounds of your other post? |
| Date Modified | Username | Field | Change |
|---|---|---|---|
| Mar 20, 2012 6:08 pm | Hyfrydle | New Issue | |
| Mar 20, 2012 6:08 pm | Hyfrydle | File Added: ErrorsReportedByEngine.txt | |
| Mar 20, 2012 6:11 pm | Chris_McElligottPark | Note Added: 0021116 | |
| Mar 20, 2012 6:14 pm | Hyfrydle | Note Added: 0021117 | |
| Mar 20, 2012 6:14 pm | Chris_McElligottPark | Note Added: 0021118 | |
| Mar 20, 2012 6:15 pm | Hyfrydle | File Added: ArcenDebugLog.txt | |
| Mar 20, 2012 6:16 pm | Hyfrydle | File Added: UnhandledErrors.txt | |
| Mar 21, 2012 10:36 am | tigersfan | Internal Weight | => Major Problem |
| Mar 21, 2012 10:36 am | tigersfan | Assigned To | => keith.lamothe |
| Mar 21, 2012 10:36 am | tigersfan | Status | new => assigned |
| Mar 22, 2012 6:50 pm | Hyfrydle | Note Added: 0021172 | |
| Mar 22, 2012 6:53 pm | Chris_McElligottPark | Note Added: 0021173 | |
| Mar 22, 2012 7:11 pm | Hyfrydle | File Added: ArcenDebugLog2.txt | |
| Mar 22, 2012 7:12 pm | Hyfrydle | Note Added: 0021175 | |
| Mar 22, 2012 7:12 pm | Hyfrydle | Note Edited: 0021175 | |
| Mar 22, 2012 7:41 pm | Chris_McElligottPark | Note Added: 0021177 | |
| Mar 24, 2012 10:59 pm | Chris_McElligottPark | Note Added: 0021278 | |
| Mar 24, 2012 10:59 pm | Chris_McElligottPark | Assigned To | keith.lamothe => Chris_McElligottPark |
| Mar 24, 2012 10:59 pm | Chris_McElligottPark | Status | assigned => feedback |
