View Issue Details

IDProjectCategoryLast Update
0015787AI War 1 / ClassicCrash/ExceptionSep 10, 2014 3:19 pm
Reporterrkfg Assigned ToChris_McElligottPark  
Status resolvedResolutionfixed 
Product Version8.004 
Fixed in Version8.009 
Summary0015787: "Preload all images" option causes crash on startup on Linux
DescriptionToday the game started crashing on loading. I've renamed the settings.dat and it started fine. So I checked differences between the default settings and that renamed file and found that PreloadAllImages:1 causes crashing. Nothing interesting in the log, just this:

Steamworks Init 07/09/2014 02:47:59 Game v8004
Steamworks IsRunning: True 07/09/2014 02:48:00 Game v8004
audio load: 115 07/09/2014 22:08:38 Game v8004

It may be hard for people to turn the option off since even the main menu isn't accessible. I have all expansions/DLCs installed. Here's my PC specs: http://pastebin.com/5nnMyssa
TagsNo tags attached.
Internal WeightNew

Activities

rkfg

Sep 8, 2014 2:13 pm

reporter   ~0039190

Narrowed it down a bit. This only happens with x86_64 version, with the latest update there's an option added to select between 32 and 64 bits so I've tested both. The default option (32 bit) doesn't crash. Both don't crash when "Preload all images" is turned off.

rkfg

Sep 9, 2014 3:22 am

reporter   ~0039194

This is even more narrow, both versions work on another PC. The only difference I see is the GPU, the crash happens on NVIDIA and everything is ok on Intel. The specs of the second PC where the game doesn't crash with "Preload all images" turned on: http://pastebin.com/HLPABiTh Though, not every launch make it to the main menu. Quite often it stops at "Loading Items From Disk" and the number is different every time. 32 bits version is more likely to freeze as it seems.

This is correct for 8.006.

rkfg

Sep 10, 2014 11:17 am

reporter   ~0039205

Last edited: Sep 10, 2014 11:18 am

With today's update (8.009) this issue is probably fixed. Loaded the x86_64 version twice with full preloading, loaded the saved game, everything works! Thanks, it really makes difference for many planets and units types.

Chris_McElligottPark

Sep 10, 2014 3:19 pm

administrator   ~0039206

Awesome, glad that got it! :)

Issue History

Date Modified Username Field Change
Sep 7, 2014 2:46 pm rkfg New Issue
Sep 8, 2014 2:13 pm rkfg Note Added: 0039190
Sep 9, 2014 3:22 am rkfg Note Added: 0039194
Sep 10, 2014 11:17 am rkfg Note Added: 0039205
Sep 10, 2014 11:18 am rkfg Note Edited: 0039205
Sep 10, 2014 3:19 pm Chris_McElligottPark Internal Weight => New
Sep 10, 2014 3:19 pm Chris_McElligottPark Note Added: 0039206
Sep 10, 2014 3:19 pm Chris_McElligottPark Status new => resolved
Sep 10, 2014 3:19 pm Chris_McElligottPark Fixed in Version => 8.009
Sep 10, 2014 3:19 pm Chris_McElligottPark Resolution open => fixed
Sep 10, 2014 3:19 pm Chris_McElligottPark Assigned To => Chris_McElligottPark