View Issue Details
| ID | Project | Category | Date Submitted | Last Update | |
|---|---|---|---|---|---|
| 0018926 | Starward Rogue | Crash/Exception | Nov 20, 2016 8:02 pm | Nov 30, 2016 7:28 pm | |
| Reporter | rechade | Assigned To | Chris_McElligottPark | ||
| Status | feedback | Resolution | open | ||
| Product Version | 1.501 | ||||
| Summary | 0018926: couldn't switch to requested monitor resolution | ||||
| Description | I try to launch the game from steam, the screen flashes black a number of times, then an error dialog comes up "couldn't switch to requested monitor resolution" and a list of all different resolutions. I've got dual monitors: one is portrait and one is landscape, that might be confusing things. From the end of the log file: ------------------------------------------------------------------------- <RI> Input initialized. desktop: 1080x1920 60Hz; virtual: 3000x1920 at -1080,0 D3D device reset failed [invalid call] (Filename: Line: 354) Switching to resolution 1024x1280 failed, trying lower one D3D device reset failed [invalid call] (Filename: Line: 354) Switching to resolution 960x1280 failed, trying lower one D3D device reset failed [invalid call] (Filename: Line: 354) Switching to resolution 900x1600 failed, trying lower one D3D device reset failed [invalid call] (Filename: Line: 354) Switching to resolution 900x1440 failed, trying lower one D3D device reset failed [invalid call] (Filename: Line: 354) Switching to resolution 864x1152 failed, trying lower one D3D device reset failed [invalid call] (Filename: Line: 354) Switching to resolution 800x1280 failed, trying lower one D3D device reset failed [invalid call] (Filename: Line: 354) Switching to resolution 768x1366 failed, trying lower one D3D device reset failed [invalid call] (Filename: Line: 354) Switching to resolution 768x1360 failed, trying lower one D3D device reset failed [invalid call] (Filename: Line: 354) Switching to resolution 768x1280 failed, trying lower one D3D device reset failed [invalid call] (Filename: Line: 354) Switching to resolution 768x1024 failed, trying lower one D3D device reset failed [invalid call] (Filename: Line: 354) Switching to resolution 720x1280 failed, trying lower one D3D device reset failed [invalid call] (Filename: Line: 354) Switching to resolution 600x800 failed, trying lower one D3D device reset failed [invalid call] (Filename: Line: 354) Switching to resolution 576x720 failed, trying lower one D3D device reset failed [invalid call] (Filename: Line: 354) Switching to resolution 1024x1280 failed, trying lower one All resolution switches have failed Screen: could not switch resolution (1920x1080 fs=1 hz=0) | ||||
| Tags | No tags attached. | ||||
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Hi there, really sorry about the slow response. Can you try validating the downloaded files from steam? If that doesn't work, then you can run it in windowed mode via this: https://www.arcengames.com/forums/index.php/topic,18556.msg200003.html#msg200003 |
| Date Modified | Username | Field | Change |
|---|---|---|---|
| Nov 20, 2016 8:02 pm | rechade | New Issue | |
| Nov 30, 2016 7:28 pm | Chris_McElligottPark | Note Added: 0045729 | |
| Nov 30, 2016 7:28 pm | Chris_McElligottPark | Assigned To | => Chris_McElligottPark |
| Nov 30, 2016 7:28 pm | Chris_McElligottPark | Status | new => feedback |
