View Issue Details

IDProjectCategoryLast Update
0006401AI War 1 / ClassicCrash/ExceptionMay 30, 2012 7:08 pm
Reporterlibarata Assigned Tokeith.lamothe  
Status assignedResolutionopen 
Product Version5.000 
Summary0006401: Updater fails
DescriptionRecently purchased for a MAC. I try to install updates via in game software, first update downloads, moves to second download, gets to about 90% and then the game crashes. Attempted four times with exact same event.
TagsNo tags attached.
Internal WeightFix ASAP

Activities

Chris_McElligottPark

Mar 4, 2012 1:39 pm

administrator   ~0020307

Does the game simply close, or is it actually giving you an error message? If you bought the game on Steam, their version of the actual updater uses the wrong line encodings and so can't launch. You can download a replacement OSX updater that will let you get beta updates from here: http://www.arcengames.com/forums/index.php/topic,7657.msg76531.html#msg76531

Sorry for the trouble!

Issue History

Date Modified Username Field Change
Mar 4, 2012 12:27 am libarata New Issue
Mar 4, 2012 1:39 pm Chris_McElligottPark Note Added: 0020307
Mar 5, 2012 9:46 am tigersfan Internal Weight => Fix ASAP
Mar 5, 2012 9:46 am tigersfan Assigned To => keith.lamothe
Mar 5, 2012 9:46 am tigersfan Status new => assigned
Apr 14, 2014 9:28 am Chris_McElligottPark Category Bug - Crash or Exception => Crash/Exception