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IDProjectCategoryDate SubmittedLast Update
0013586The Last FederationGraphical BugApr 3, 2014 2:03 pmApr 3, 2014 3:55 pm
Reportermlwhitt Assigned ToChris_McElligottPark  
Status closedResolutionunable to reproduce 
Product Version0.816 (Combat Clarity! Six Abilities!) 
Summary0013586: Returned to game after break, screen all black except "The Last Federation" in upper left.
DescriptionI walked away from my computer from a while with the game running in the foreground. Not sure exactly how long I was away but when I got back the game was all black except the name "The Last Federation" in the upper left hand of the screen. Task Manager did not show the game locked up and I could Alt-Tab around it but ended up having to force close the application. Before I did I grabbed the dump file and I have attached it to this document. Nothing I did would return the game back to normal without force closing. Afterwards program loaded without problem. System was not in power save mode.

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System Information
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Time of this report: 4/3/2014, 12:53:54
       Machine name: ORION
   Operating System: Windows 8.1 64-bit (6.3, Build 9600) (9600.winblue_gdr.131030-1505)
           Language: English (Regional Setting: English)
System Manufacturer: Alienware
       System Model: Alienware X51 R2
               BIOS: A02
          Processor: Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz (8 CPUs), 0000003:0000003.4GHz
             Memory: 12288MB RAM
Available OS Memory: 12202MB RAM
          Page File: 4729MB used, 9329MB available
        Windows Dir: C:\WINDOWS
    DirectX Version: DirectX 11
DX Setup Parameters: Not found
   User DPI Setting: Using System DPI
 System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
     DxDiag Version: 6.03.9600.16384 64bit Unicode

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Display Devices
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          Card name: NVIDIA GeForce GTX 76033
       Manufacturer: NVIDIA
          Chip type: GeForce GTX 760
           DAC type: Integrated RAMDAC
        Device Type: Full Device
         Device Key: Enum\PCI\VEN_10DE&DEV_1185&SUBSYS_106F10DE&REV_A1
     Display Memory: 4035 MB
   Dedicated Memory: 1475 MB
      Shared Memory: 2560 MB
       Current Mode: 1920 x 1080 (32 bit) (60Hz)
       Monitor Name: ViewSonic VA2223wm
      Monitor Model: VA2223wm
         Monitor Id: VSC0523
        Native Mode: 1920 x 1080(p) (60.000Hz)
        Output Type: DVI
        Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 9.18.0013.3523 (English)
     Driver Version: 9.18.13.3523
        DDI Version: 11
     Feature Levels: 11.0,10.1,10.0,9.3,9.2,9.1
       Driver Model: WDDM 1.2
Graphics Preemption: DMA
 Compute Preemption: DMA
           Miracast: Not Supported
Hybrid Graphics GPU: Not Applicable
     Power P-states: Not Applicable
  Driver Attributes: Final Retail
   Driver Date/Size: 3/4/2014 09:35:23, 17755424 bytes
        WHQL Logo'd: n/a
    WHQL Date Stamp: n/a
  Device Identifier: {D7B71E3E-52C5-11CF-AD7E-62301CC2C435}
          Vendor ID: 0x10DE
          Device ID: 0x1185
          SubSys ID: 0x106F10DE
        Revision ID: 0x00A1
 Driver Strong Name: oem146.inf:0f066de36674a01f:Section070:9.18.13.3523:pci\ven_10de&dev_1185&subsys_106f10de
     Rank Of Driver: 00DA0001
        Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
TagsNo tags attached.
Internal WeightNew

Activities

mlwhitt

Apr 3, 2014 2:06 pm

reporter   ~0035485

Dump file was too large to transmit even compressed. If needed some other way please let me know.

Chris_McElligottPark

Apr 3, 2014 2:38 pm

administrator   ~0035486

The dump file actually isn't helpful for us; I don't know why unity suggests sending them to the developers, as we don't have the symbols needed to decode them any more than you do, heh.

That said, inside the RuntimeData folder inside your game folder, there may be some error files. Can you upload those?

mlwhitt

Apr 3, 2014 2:44 pm

reporter  

ArcenDebugLog.txt (1,638 bytes)    
4/3/2014 10:27:42 AM
Steamworks Init     4/3/2014 10:27:42 AM
Steamworks IsRunning: True     4/3/2014 10:27:42 AM
GameInit (0 - 4/3/2014 10:27:42 AM)     4/3/2014 10:27:42 AM
GameInit (1 - 4/3/2014 10:27:42 AM)     4/3/2014 10:27:42 AM
GameInit (2 - 4/3/2014 10:27:42 AM)     4/3/2014 10:27:43 AM
audio load: 65     4/3/2014 10:27:43 AM
GameInit (3 - 4/3/2014 10:27:43 AM)     4/3/2014 10:27:43 AM
GameInit (4 - 4/3/2014 10:27:43 AM)     4/3/2014 10:27:43 AM
GameInit (5 - 4/3/2014 10:27:43 AM)     4/3/2014 10:27:44 AM
GameInit (6 - 4/3/2014 10:27:44 AM)     4/3/2014 10:27:45 AM
GameInit (7 - 4/3/2014 10:27:45 AM)     4/3/2014 10:27:45 AM
GameInit (8 - 4/3/2014 10:27:45 AM)     4/3/2014 10:27:45 AM
GameInit (9 - 4/3/2014 10:27:45 AM)     4/3/2014 10:27:45 AM
GameInit (10 - 4/3/2014 10:27:45 AM)     4/3/2014 12:48:33 PM
Steamworks Init     4/3/2014 12:48:33 PM
Steamworks IsRunning: True     4/3/2014 12:48:34 PM
GameInit (0 - 4/3/2014 12:48:34 PM)     4/3/2014 12:48:34 PM
GameInit (1 - 4/3/2014 12:48:34 PM)     4/3/2014 12:48:34 PM
GameInit (2 - 4/3/2014 12:48:34 PM)     4/3/2014 12:48:34 PM
audio load: 65     4/3/2014 12:48:34 PM
GameInit (3 - 4/3/2014 12:48:34 PM)     4/3/2014 12:48:34 PM
GameInit (4 - 4/3/2014 12:48:34 PM)     4/3/2014 12:48:35 PM
GameInit (5 - 4/3/2014 12:48:35 PM)     4/3/2014 12:48:35 PM
GameInit (6 - 4/3/2014 12:48:35 PM)     4/3/2014 12:48:35 PM
GameInit (7 - 4/3/2014 12:48:35 PM)     4/3/2014 12:48:35 PM
GameInit (8 - 4/3/2014 12:48:35 PM)     4/3/2014 12:48:35 PM
GameInit (9 - 4/3/2014 12:48:35 PM)     4/3/2014 12:48:35 PM
GameInit (10 - 4/3/2014 12:48:35 PM)
ArcenDebugLog.txt (1,638 bytes)   

mlwhitt

Apr 3, 2014 2:45 pm

reporter   ~0035487

Found a ArcenDebugLog file in there, attached it. Sorry I sometimes provide too much information.

Chris_McElligottPark

Apr 3, 2014 2:52 pm

administrator   ~0035488

Ha -- I am not one to criticize anyone else about being too informative; I am the same. Unfortunately that log didn't catch anything.

If you haven't yet restarted the game, there is an output.log file inside the LastFederation_Data folder, which also gets written by Unity. That one sometimes catches stuff that are beyond us being able to catch because the environment became too unstable for it to even get to running the mono code. That said, it gets overwritten every time the game is run, so unless you grab that right after a crash, it gets wiped.

For now, most likely we'll just keep an eye on this one.

Thanks!

mlwhitt

Apr 3, 2014 3:40 pm

reporter   ~0035490

No problem. I have been playing for the last few hours an no other bugs have came up. Super fun game. I will let it sit idle a while again and if I can get that log for you I will update the ticket. Thanks.

Chris_McElligottPark

Apr 3, 2014 3:55 pm

administrator   ~0035491

Awesome! Glad you're enjoying it so well. :)

I'll close the ticket for now just to get it out of the way, but if you do see it again then feel free to reopen this one or start a new one.

Issue History

Date Modified Username Field Change
Apr 3, 2014 2:03 pm mlwhitt New Issue
Apr 3, 2014 2:06 pm mlwhitt Note Added: 0035485
Apr 3, 2014 2:38 pm Chris_McElligottPark Note Added: 0035486
Apr 3, 2014 2:38 pm Chris_McElligottPark Assigned To => Chris_McElligottPark
Apr 3, 2014 2:38 pm Chris_McElligottPark Status new => feedback
Apr 3, 2014 2:44 pm mlwhitt File Added: ArcenDebugLog.txt
Apr 3, 2014 2:45 pm mlwhitt Note Added: 0035487
Apr 3, 2014 2:45 pm mlwhitt Status feedback => assigned
Apr 3, 2014 2:52 pm Chris_McElligottPark Note Added: 0035488
Apr 3, 2014 2:52 pm Chris_McElligottPark Status assigned => feedback
Apr 3, 2014 3:40 pm mlwhitt Note Added: 0035490
Apr 3, 2014 3:40 pm mlwhitt Status feedback => assigned
Apr 3, 2014 3:55 pm Chris_McElligottPark Internal Weight => New
Apr 3, 2014 3:55 pm Chris_McElligottPark Note Added: 0035491
Apr 3, 2014 3:55 pm Chris_McElligottPark Status assigned => closed
Apr 3, 2014 3:55 pm Chris_McElligottPark Resolution open => unable to reproduce
Apr 14, 2014 9:29 am Chris_McElligottPark Category Bug - Graphical Issue => Graphical Bug