View Issue Details

IDProjectCategoryLast Update
0012868Bionic DuesCrash/ExceptionOct 9, 2013 11:42 pm
Reporterdeath2cupbots Assigned Tokeith.lamothe  
Status resolvedResolutionfixed 
Product Version1.000 Launch Version! 
Summary0012868: Fatal error on startup
DescriptionOccasionally when I start Bionic Dues up I receive a message box of "Fatal error in gc" with the message "DuplicateHandle failed." Sometimes this occurs at the Gameint stage and sometimes when it's loading items from the disk. I am currently running the game on Windows 7.
TagsNo tags attached.
Internal WeightNew

Activities

keith.lamothe

Oct 9, 2013 2:57 pm

administrator   ~0034592

What kind of antivirus are you running (if any)?

We've heard of this kind of error coming from Avast, ESET, and possibly others interacting with Unity stuff.

death2cupbots

Oct 9, 2013 5:14 pm

reporter   ~0034593

Yeah, I'm running Avast.

keith.lamothe

Oct 9, 2013 6:26 pm

administrator   ~0034594

Ok, here are some threads I've seen for other games with a similar issue, with resolutions that worked for the people involved:

http://forum.avast.com/index.php?topic=117134.0
(short story: in Avast, try "Uncheck: Settings -> Toubleshooting -> Enable hardware-assisted virtualization" )

http://forum.kerbalspaceprogram.com/threads/37787-Avast-Antivirus-The-Unity-KSP-Fatal-error-in-GC-Fix


In short there's nothing we can do if Avast decides to kill our game when it sees it, but I can help you find a way to get Avast to stop doing that :)

death2cupbots

Oct 9, 2013 7:39 pm

reporter   ~0034595

That seems to have fixed it. Thanks!

keith.lamothe

Oct 9, 2013 11:42 pm

administrator   ~0034596

Awesome! Thanks for letting us know.

Issue History

Date Modified Username Field Change
Oct 9, 2013 2:30 pm death2cupbots New Issue
Oct 9, 2013 2:57 pm keith.lamothe Note Added: 0034592
Oct 9, 2013 2:57 pm keith.lamothe Assigned To => keith.lamothe
Oct 9, 2013 2:57 pm keith.lamothe Status new => feedback
Oct 9, 2013 5:14 pm death2cupbots Note Added: 0034593
Oct 9, 2013 5:14 pm death2cupbots Status feedback => assigned
Oct 9, 2013 6:26 pm keith.lamothe Note Added: 0034594
Oct 9, 2013 6:26 pm keith.lamothe Status assigned => feedback
Oct 9, 2013 7:39 pm death2cupbots Note Added: 0034595
Oct 9, 2013 7:39 pm death2cupbots Status feedback => assigned
Oct 9, 2013 11:42 pm keith.lamothe Internal Weight => New
Oct 9, 2013 11:42 pm keith.lamothe Note Added: 0034596
Oct 9, 2013 11:42 pm keith.lamothe Status assigned => resolved
Oct 9, 2013 11:42 pm keith.lamothe Resolution open => fixed
Apr 14, 2014 9:28 am Chris_McElligottPark Category Bug - Crash or Exception => Crash/Exception