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IDProjectCategoryLast Update
0015560AI War 1 / ClassicBug - OtherJul 14, 2014 12:23 pm
ReporterTssbackus Assigned Tokeith.lamothe  
Status feedbackResolutionopen 
Product Version7.044 
Summary0015560: Update not working
DescriptionI try to download and install the updates and it crashes and says there has been a problem.

I attached the debug file.
TagsNo tags attached.
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Tssbackus

Jul 11, 2014 3:11 pm

reporter  

bitrock_debug_129164.xml (15,838 bytes)   
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    <installerVersion>6.5.4</installerVersion>
    <platformInfo>{Windows NT} 6.1 intel</platformInfo>
</errorDump>
bitrock_debug_129164.xml (15,838 bytes)   

Tssbackus

Jul 11, 2014 3:14 pm

reporter  

bitrock_debug.xml (12,644 bytes)   
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bitrock_debug.xml (12,644 bytes)   

Tssbackus

Jul 11, 2014 3:15 pm

reporter   ~0038674

I also attached the log file that was made when I tried updateing a few days ago.

keith.lamothe

Jul 14, 2014 12:22 pm

administrator   ~0038681

I have no idea why the updater would die like that, but if you go into your RuntimeData/updates/ directory and get the latest zip file out of that and unzip it into your main AIW directory, then that's all the updater's actually doing.

Issue History

Date Modified Username Field Change
Jul 11, 2014 3:11 pm Tssbackus New Issue
Jul 11, 2014 3:11 pm Tssbackus File Added: bitrock_debug_129164.xml
Jul 11, 2014 3:14 pm Tssbackus File Added: bitrock_debug.xml
Jul 11, 2014 3:15 pm Tssbackus Note Added: 0038674
Jul 14, 2014 12:22 pm keith.lamothe Note Added: 0038681
Jul 14, 2014 12:22 pm keith.lamothe Assigned To => keith.lamothe
Jul 14, 2014 12:22 pm keith.lamothe Status new => feedback