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IDProjectCategoryDate SubmittedLast Update
0016274Stars Beyond ReachCrash/ExceptionApr 19, 2015 2:31 amJun 5, 2015 12:56 pm
Reporterptarth Assigned ToChris_McElligottPark  
Status resolvedResolutionfixed 
Product Version0.772 
Summary0016274: Taking a screenshot with F12 when windowed (1440x900) results in crash to desktop
DescriptionTaking a screenshot with F12 when windowed (1440x900) results in crash to desktop.
Nothing shows up in any of the logs.
TagsNo tags attached.

Activities

Chris_McElligottPark

Apr 20, 2015 9:12 pm

administrator   ~0040104

Not something I can duplicate, I'm afraid. I take tons of screenshots daily, and always play windowed.

ptarth

Apr 20, 2015 9:24 pm

reporter   ~0040106

Last edited: Apr 20, 2015 9:32 pm

 I just replicated it on my end. Perhaps it is due to WinXP?

Tested it on a Win7 machine. From the starting screen (start game, advanced, etc), pressing F12 leads to a fatal crash of the application.

Chris_McElligottPark

Apr 20, 2015 9:32 pm

administrator   ~0040107

It could be, possibly a ram issue, I'm not sure. I don't see anything with a quick google search about that with unity games in general. Does that happen with our other games for you as well?

ptarth

Apr 21, 2015 1:24 am

reporter   ~0040109

Tidalis - No screen shot key.
AVWW - Crash when windowed, fine when fullscreen.
Bionic Dues - Crash when windowed, fine when fullscreen.

I did some more experimenting on the WinXP machine.
If I am full screen, F12 takes screenshots just fine.
If I am windowed, F12 closes without errors.
If I change the screenshot key to 'p', and press 'p' it closes without errors.

ptarth

Apr 21, 2015 2:46 am

reporter   ~0040113

Last edited: Apr 21, 2015 9:45 am

 TheVampire100 tested it on his setup. Apparently there is something about 1440 x 900 (or larger), that causes the glitch on his system as well.

I tested some smaller resolutions and didn't have the problem.
I tested 1280 x 1024 and it also crashed.
My native monitor resolution is 1440 x 900.

Chris_McElligottPark

Apr 21, 2015 11:03 am

administrator   ~0040116

I am betting this is actually a bug in steam, since this is new. Steam also puts its screenshot key to F12, so when you press that it's activating both the steam and arcen screenshot functions. I'd be curious if you launch the game outside of steam if it still crashes. The fact that simply rebinding this so that it's not the same key as the steam key makes me think this is related to the steam client.

ptarth

Apr 21, 2015 11:30 am

reporter   ~0040117

Last edited: Apr 21, 2015 11:33 am

 http://www.reddit.com/r/ftlgame/comments/2vco1g/f12_screenshot_crash/

Suggests you are right.

Chris_McElligottPark

Jun 5, 2015 11:52 am

administrator   ~0041747

IS this working now for folks? There have been a few steam updates since this.

ptarth

Jun 5, 2015 11:56 am

reporter   ~0041750

I haven't had any crashes lately. However, I have had it take a really long time to take the screenshot. But I'm also running on older systems, so it might just be that. In any way, this is not a fundamental issue.

Chris_McElligottPark

Jun 5, 2015 12:56 pm

administrator   ~0041787

Great!

Issue History

Date Modified Username Field Change
Apr 19, 2015 2:31 am ptarth New Issue
Apr 20, 2015 9:12 pm Chris_McElligottPark Note Added: 0040104
Apr 20, 2015 9:12 pm Chris_McElligottPark Assigned To => Chris_McElligottPark
Apr 20, 2015 9:12 pm Chris_McElligottPark Status new => feedback
Apr 20, 2015 9:24 pm ptarth Note Added: 0040106
Apr 20, 2015 9:24 pm ptarth Status feedback => assigned
Apr 20, 2015 9:32 pm ptarth Note Edited: 0040106
Apr 20, 2015 9:32 pm Chris_McElligottPark Note Added: 0040107
Apr 21, 2015 1:24 am ptarth Note Added: 0040109
Apr 21, 2015 2:46 am ptarth Note Added: 0040113
Apr 21, 2015 9:45 am ptarth Note Edited: 0040113
Apr 21, 2015 11:03 am Chris_McElligottPark Note Added: 0040116
Apr 21, 2015 11:30 am ptarth Note Added: 0040117
Apr 21, 2015 11:33 am ptarth Note Edited: 0040117
Jun 5, 2015 11:52 am Chris_McElligottPark Note Added: 0041747
Jun 5, 2015 11:52 am Chris_McElligottPark Assigned To Chris_McElligottPark =>
Jun 5, 2015 11:52 am Chris_McElligottPark Status assigned => feedback
Jun 5, 2015 11:56 am ptarth Note Added: 0041750
Jun 5, 2015 11:56 am ptarth Status feedback => new
Jun 5, 2015 12:56 pm Chris_McElligottPark Note Added: 0041787
Jun 5, 2015 12:56 pm Chris_McElligottPark Status new => resolved
Jun 5, 2015 12:56 pm Chris_McElligottPark Resolution open => fixed
Jun 5, 2015 12:56 pm Chris_McElligottPark Assigned To => Chris_McElligottPark