View Issue Details

IDProjectCategoryLast Update
0016634Stars Beyond ReachCrash/ExceptionMay 11, 2015 1:15 pm
Reportertimfortress Assigned ToChris_McElligottPark  
Status resolvedResolutionfixed 
Product Version0.815 
Fixed in Version0.816 
Summary0016634: Screen shot in windows mode(1280*786)crash
DescriptionScreen shot in windows mode(1280*786)crash
TagsNo tags attached.

Activities

Chris_McElligottPark

May 11, 2015 8:53 am

administrator   ~0040638

If you rebind the screenshot key to something other than F12, does it still crash? From what others have reported, it seems like more recent versions of Steam are causing a crash with both their screenshot and our screenshot happening at the same time since both are on the same key. In the past that never happened.

timfortress

May 11, 2015 12:40 pm

reporter   ~0040651

Last edited: May 11, 2015 12:41 pm

OK I have tested these:

1. First full screen 1366x786 and then 1024*768 press F12 (crash)where Steam screenshot is the same of SBR screenshot key F12

2. First full screen 1366x786 and then 1024*768 press F11 beacuse I remap the screenshot key in SBR (crash)

3. already in 1024*768 and press F11 (no crash)

ptarth

May 11, 2015 12:43 pm

reporter   ~0040653

Windowed or nonwindowed? I had this problem a while back, mantis has the entry, eventually resolved to not take screen shots with it in windowed mode. Changing the screenshot key didn't do anything.

Chris_McElligottPark

May 11, 2015 12:45 pm

administrator   ~0040655

ptarth IIRC your machine has a very low amount of RAM. Tim, how are your specs?

timfortress

May 11, 2015 1:05 pm

reporter   ~0040657

my test are all first Full screen then windowed mode

timfortress

May 11, 2015 1:06 pm

reporter   ~0040658

Processor Intel(R) Core(TM) i7-3612QM CPU @ 2.10GHz
Video Card 1 NVIDIA GeForce GT 640M LE
Video Card 2 Intel(R) HD Graphics 4000
Memory 8.1 GB
Operating System Microsoft Windows 7 Home Premium Edition Service Pack 1 (build 7601), 64-bit

Chris_McElligottPark

May 11, 2015 1:15 pm

administrator   ~0040659

Thanks!

* The game now uses a completely new method for taking screenshots, which bypasses whatever method it is that Unity is normally using that is for some reason barfing on some machines. Even if the new method has an issue, it should do so in an orderly fashion and not kill the game like before. Fingers crossed! No idea why the unity method was working on some systems and not on others, but this should hopefully resolve it for everyone.

Issue History

Date Modified Username Field Change
May 9, 2015 1:16 pm timfortress New Issue
May 9, 2015 1:17 pm timfortress Resolution open => suspended
May 11, 2015 8:53 am Chris_McElligottPark Note Added: 0040638
May 11, 2015 8:53 am Chris_McElligottPark Status new => feedback
May 11, 2015 12:40 pm timfortress Note Added: 0040651
May 11, 2015 12:40 pm timfortress Status feedback => new
May 11, 2015 12:41 pm timfortress Note Edited: 0040651
May 11, 2015 12:42 pm timfortress Resolution suspended => reopened
May 11, 2015 12:43 pm ptarth Note Added: 0040653
May 11, 2015 12:45 pm Chris_McElligottPark Note Added: 0040655
May 11, 2015 12:45 pm Chris_McElligottPark Status new => feedback
May 11, 2015 1:05 pm timfortress Note Added: 0040657
May 11, 2015 1:05 pm timfortress Status feedback => new
May 11, 2015 1:06 pm timfortress Note Added: 0040658
May 11, 2015 1:15 pm Chris_McElligottPark Note Added: 0040659
May 11, 2015 1:15 pm Chris_McElligottPark Status new => resolved
May 11, 2015 1:15 pm Chris_McElligottPark Fixed in Version => 0.816
May 11, 2015 1:15 pm Chris_McElligottPark Resolution reopened => fixed
May 11, 2015 1:15 pm Chris_McElligottPark Assigned To => Chris_McElligottPark