View Issue Details

IDProjectCategoryLast Update
0019440Starward RogueCrash/ExceptionFeb 20, 2018 10:10 am
Reporterlogorouge Assigned Tokeith.lamothe  
Status resolvedResolutionfixed 
Product Version2.002 Hotfixes 
Fixed in Version2.003 Hotfix 
Summary0019440: Fatal Error + Unusable save
DescriptionBetween two floors, I got a fatal error that interrupted my run. Trying to continue only showed an empty black space (could still access the menu to exit). After quitting and relaunching the game, the save refuses to open.

Took a screenshot of the original fatal error and the message when I tried to reopen the save.
The link below includes the screenshots, plus the ArcenDebugLog, ErrorsReportedByEngine and UnhandledErrors files.
Also included the save itself and the statistics.dat in case they could be of use.

https://www.dropbox.com/sh/962suji7lbn5hh0/AAAv6wu4dVbqQTNFdbRqWcnOa?dl=0
TagsNo tags attached.

Activities

Chris_McElligottPark

Feb 19, 2018 4:43 pm

administrator   ~0047008

Okay, the fix is now out and your savegame should work again! :)

logorouge

Feb 19, 2018 5:59 pm

reporter   ~0047010

Perfect. I can confirm that my save works again and I can start a new run without issue. Thank you for the quick fix!

Chris_McElligottPark

Feb 20, 2018 10:10 am

administrator   ~0047016

Awesome -- thanks be to Keith! :)

Issue History

Date Modified Username Field Change
Feb 17, 2018 9:35 pm logorouge New Issue
Feb 19, 2018 4:43 pm Chris_McElligottPark Assigned To => keith.lamothe
Feb 19, 2018 4:43 pm Chris_McElligottPark Status new => resolved
Feb 19, 2018 4:43 pm Chris_McElligottPark Resolution open => fixed
Feb 19, 2018 4:43 pm Chris_McElligottPark Fixed in Version => 2.003 Hotfix
Feb 19, 2018 4:43 pm Chris_McElligottPark Note Added: 0047008
Feb 19, 2018 5:59 pm logorouge Note Added: 0047010
Feb 20, 2018 10:10 am Chris_McElligottPark Note Added: 0047016