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IDProjectCategoryDate SubmittedLast Update
0020592AI War 2Bug - OtherOct 17, 2018 8:01 amOct 29, 2018 8:44 am
ReporterDestrin Assigned ToDominus Arbitrationis  
Status resolvedResolutionfixed 
Product Version0.803 The New Attack-Move 
Fixed in Version0.805 Mercs, Hacks, and, Drones, Oh My 
Summary0020592: Steam Cloud erratic behaviour
DescriptionInstalled on a new machine to get some lunchtime campaign progress done. Firstly when starting the game it asked for profile name/commander and colours again so at least those aren't synching. It did have a 'continue last save' option in the menu but when I selected it I got an error saying it couldn't find the save files (paste of error file below) so it looks like 'bits and pieces' are synching but not everything


10/17/2018 12:50:16 PM Current directory used: C:/Cognos/Steam/steamapps/common/AI War 2/
Process Count = 0 so PlayerDataDirectory used: C:/Cognos/Steam/steamapps/common/AI War 2/PlayerData/
10/17/2018 12:50:17 PM Resolution changed to windowed 1600x900
10/17/2018 12:50:17 PM Applied graphics settings:
AntialiasingMode:x2
UseSoftParticles:False
BillboardsFaceCameraPosition:False
AnisotropicMode:ForceEnable
TextureQuality:Full
10/17/2018 12:50:17 PM Applied Framerate Type: 144 FPS (vsync: 0 targetFPS:144)
10/17/2018 12:50:54 PM ArcenAssetBundleCache.InstantiatedObjects: 770
10/17/2018 12:50:55 PM Game Version: 0.803
graphicsDeviceType in use: Direct3D11
graphicsDeviceVersion in use: Direct3D 11.0 [level 11.1]
graphicsMultiThreaded: False
graphicsShaderLevel: 50
operatingSystem: Windows 10 (10.0.0) 64bit
graphicsDeviceName: Intel(R) HD Graphics 520
graphicsDeviceID: 6422
graphicsDeviceVendor: Intel
graphicsDeviceVendorID: 32902
graphicsDeviceVersion: Direct3D 11.0 [level 11.1]
graphicsMemorySize: 2025
maxTextureSize: 16384
npotSupport: Full
processorType: Intel(R) Core(TM) i7-6600U CPU @ 2.60GHz
processorCount: 4
processorFrequency: 2808
systemMemorySize: 7591
supportsImageEffects: True
supportedRenderTargetCount: 8
supportsComputeShaders: True
supportsShadows: True
usesReversedZBuffer: True
10/17/2018 12:50:55 PM 39.9 seconds total load time.

SetDirectoriesToBeUsed (0.9s)
Calculate FInt Sqrt Arrays (0.7s)
SFXBusTable (0.3s)
LoadFinalSFXStuff (12.7s)
ExternalIconDictionaryTable (0.6s)
ArcenUIPrefabTable (0.8s)
ArcenUI.Instance.InitializeOnceOnly (0.3s)
EntityLineTypeTable (0.3s)
SpaceboxDefinitionTable (0.6s)
PlanetDefinitionTable (2.0s)
GameEntityTypeDataTable.Initialize (1.5s)
GameEntityTypeDataTable.InitVisualBits (12.2s)
SurrogateTableTable (1.3s)
10/17/2018 12:50:57 PM
Hello Steam user 'Destrin'

  at System.Environment.get_StackTrace () [0x00000] in <f826c2584fc94ec19a48a6576640bdc5>:0
  at Arcen.Universal.ArcenDebugging.ArcenDebugLog (System.String Message, Arcen.Universal.DebugLogDestination Destination, System.Boolean IncludeStackTrace, Arcen.Universal.Verbosity Verbosity) [0x00000] in <e246b21466884552849c6c60e959ea33>:0
  at Arcen.Universal.ArcenDebugging.ArcenDebugLog (System.String Message, Arcen.Universal.DebugLogDestination Destination, Arcen.Universal.Verbosity Verbosity) [0x00000] in <e246b21466884552849c6c60e959ea33>:0
  at Arcen.Universal.ArcenDebugging.ArcenDebugLog (System.String Message, Arcen.Universal.Verbosity Verbosity) [0x00000] in <e246b21466884552849c6c60e959ea33>:0
  at ArcenGameController.Update () [0x00000] in <2e2dcd579b104a688d65707e5c206ad7>:0

10/17/2018 12:51:50 PM Could not find saves directory path: 'C:/Cognos/Steam/steamapps/common/AI War 2/PlayerData/Save/Basic/'
TagsNo tags attached.

Relationships

related to 0020606 resolvedDominus Arbitrationis 'Continue last Save' pickups save name from Steam cloud, but not the actual saved game, so can fail if two machine installation 

Activities

BadgerBadger

Oct 17, 2018 1:53 pm

manager   ~0050130

Chris, do we support saves via the Steam Cloud?

Chris_McElligottPark

Oct 17, 2018 3:53 pm

administrator   ~0050131

We do indeed. I'm not sure why this isn't working.

Chris_McElligottPark

Oct 17, 2018 3:57 pm

administrator   ~0050132

Okay, possibly this was not syncing profiles and savegames because, despite searching recursively, maybe it only searches one directory deep. It seems to have been syncing the settings and input bindings, which are not in a subfolder.

I've just put in a change that should definitely fix profiles, and which I give a coin toss to in terms of whether it syncs savegames. Please let me know if it works for you. Since it's a steam configuration change, this didn't require a new version of the game.

Destrin

Oct 18, 2018 5:00 am

reporter   ~0050141

Opened on home machine, closed to force a sync

Waited for sync on remote machine, opened, still got the same error. One thing that stands out is should the save games be going into the SteamApps directory and not the user profile directory? That seems wrong



10/17/2018 12:50:16 PM Current directory used: C:/Cognos/Steam/steamapps/common/AI War 2/
Process Count = 0 so PlayerDataDirectory used: C:/Cognos/Steam/steamapps/common/AI War 2/PlayerData/
10/17/2018 12:50:17 PM Resolution changed to windowed 1600x900
10/17/2018 12:50:17 PM Applied graphics settings:
AntialiasingMode:x2
UseSoftParticles:False
BillboardsFaceCameraPosition:False
AnisotropicMode:ForceEnable
TextureQuality:Full
10/17/2018 12:50:17 PM Applied Framerate Type: 144 FPS (vsync: 0 targetFPS:144)
10/17/2018 12:50:54 PM ArcenAssetBundleCache.InstantiatedObjects: 770
10/17/2018 12:50:55 PM Game Version: 0.803
graphicsDeviceType in use: Direct3D11
graphicsDeviceVersion in use: Direct3D 11.0 [level 11.1]
graphicsMultiThreaded: False
graphicsShaderLevel: 50
operatingSystem: Windows 10 (10.0.0) 64bit
graphicsDeviceName: Intel(R) HD Graphics 520
graphicsDeviceID: 6422
graphicsDeviceVendor: Intel
graphicsDeviceVendorID: 32902
graphicsDeviceVersion: Direct3D 11.0 [level 11.1]
graphicsMemorySize: 2025
maxTextureSize: 16384
npotSupport: Full
processorType: Intel(R) Core(TM) i7-6600U CPU @ 2.60GHz
processorCount: 4
processorFrequency: 2808
systemMemorySize: 7591
supportsImageEffects: True
supportedRenderTargetCount: 8
supportsComputeShaders: True
supportsShadows: True
usesReversedZBuffer: True
10/17/2018 12:50:55 PM 39.9 seconds total load time.

SetDirectoriesToBeUsed (0.9s)
Calculate FInt Sqrt Arrays (0.7s)
SFXBusTable (0.3s)
LoadFinalSFXStuff (12.7s)
ExternalIconDictionaryTable (0.6s)
ArcenUIPrefabTable (0.8s)
ArcenUI.Instance.InitializeOnceOnly (0.3s)
EntityLineTypeTable (0.3s)
SpaceboxDefinitionTable (0.6s)
PlanetDefinitionTable (2.0s)
GameEntityTypeDataTable.Initialize (1.5s)
GameEntityTypeDataTable.InitVisualBits (12.2s)
SurrogateTableTable (1.3s)
10/17/2018 12:50:57 PM
Hello Steam user 'Destrin'

  at System.Environment.get_StackTrace () [0x00000] in <f826c2584fc94ec19a48a6576640bdc5>:0
  at Arcen.Universal.ArcenDebugging.ArcenDebugLog (System.String Message, Arcen.Universal.DebugLogDestination Destination, System.Boolean IncludeStackTrace, Arcen.Universal.Verbosity Verbosity) [0x00000] in <e246b21466884552849c6c60e959ea33>:0
  at Arcen.Universal.ArcenDebugging.ArcenDebugLog (System.String Message, Arcen.Universal.DebugLogDestination Destination, Arcen.Universal.Verbosity Verbosity) [0x00000] in <e246b21466884552849c6c60e959ea33>:0
  at Arcen.Universal.ArcenDebugging.ArcenDebugLog (System.String Message, Arcen.Universal.Verbosity Verbosity) [0x00000] in <e246b21466884552849c6c60e959ea33>:0
  at ArcenGameController.Update () [0x00000] in <2e2dcd579b104a688d65707e5c206ad7>:0

10/17/2018 12:51:50 PM Could not find saves directory path: 'C:/Cognos/Steam/steamapps/common/AI War 2/PlayerData/Save/Basic/'
10/18/2018 9:54:17 AM Current directory used: C:/Cognos/Steam/steamapps/common/AI War 2/
Process Count = 0 so PlayerDataDirectory used: C:/Cognos/Steam/steamapps/common/AI War 2/PlayerData/
10/18/2018 9:54:18 AM Resolution changed to windowed 1600x900
10/18/2018 9:54:18 AM Applied graphics settings:
AntialiasingMode:x2
UseSoftParticles:False
BillboardsFaceCameraPosition:False
AnisotropicMode:ForceEnable
TextureQuality:Full
10/18/2018 9:54:18 AM Applied Framerate Type: 144 FPS (vsync: 0 targetFPS:144)
10/18/2018 9:54:55 AM ArcenAssetBundleCache.InstantiatedObjects: 770
10/18/2018 9:54:55 AM Game Version: 0.804
graphicsDeviceType in use: Direct3D11
graphicsDeviceVersion in use: Direct3D 11.0 [level 11.1]
graphicsMultiThreaded: False
graphicsShaderLevel: 50
operatingSystem: Windows 10 (10.0.0) 64bit
graphicsDeviceName: Intel(R) HD Graphics 520
graphicsDeviceID: 6422
graphicsDeviceVendor: Intel
graphicsDeviceVendorID: 32902
graphicsDeviceVersion: Direct3D 11.0 [level 11.1]
graphicsMemorySize: 2025
maxTextureSize: 16384
npotSupport: Full
processorType: Intel(R) Core(TM) i7-6600U CPU @ 2.60GHz
processorCount: 4
processorFrequency: 2808
systemMemorySize: 7591
supportsImageEffects: True
supportedRenderTargetCount: 8
supportsComputeShaders: True
supportsShadows: True
usesReversedZBuffer: True
10/18/2018 9:54:55 AM 39.6 seconds total load time.

SetDirectoriesToBeUsed (0.8s)
Calculate FInt Sqrt Arrays (0.4s)
Language.Initialize (0.3s)
LoadFinalSFXStuff (17.8s)
ExternalIconDictionaryTable (0.7s)
ArcenUIPrefabTable (0.6s)
ArcenUI.Instance.InitializeOnceOnly (0.3s)
InputActionTypeDataTable (0.3s)
SpaceboxDefinitionTable (0.3s)
PlanetDefinitionTable (1.2s)
GameEntityTypeDataTable.Initialize (0.6s)
GameEntityTypeDataTable.InitVisualBits (11.0s)
EntityOrderTypeData (0.3s)
SurrogateTableTable (1.1s)
10/18/2018 9:54:58 AM
Hello Steam user 'Destrin'

  at System.Environment.get_StackTrace () [0x00000] in <f826c2584fc94ec19a48a6576640bdc5>:0
  at Arcen.Universal.ArcenDebugging.ArcenDebugLog (System.String Message, Arcen.Universal.DebugLogDestination Destination, System.Boolean IncludeStackTrace, Arcen.Universal.Verbosity Verbosity) [0x00000] in <371fc104c94a4724860239623ea95520>:0
  at Arcen.Universal.ArcenDebugging.ArcenDebugLog (System.String Message, Arcen.Universal.DebugLogDestination Destination, Arcen.Universal.Verbosity Verbosity) [0x00000] in <371fc104c94a4724860239623ea95520>:0
  at Arcen.Universal.ArcenDebugging.ArcenDebugLog (System.String Message, Arcen.Universal.Verbosity Verbosity) [0x00000] in <371fc104c94a4724860239623ea95520>:0
  at ArcenGameController.Update () [0x00000] in <2e2dcd579b104a688d65707e5c206ad7>:0

10/18/2018 9:55:20 AM Could not find saves directory path: 'C:/Cognos/Steam/steamapps/common/AI War 2/PlayerData/Save/Basic/'
10/18/2018 9:55:40 AM Could not find saves directory path: 'C:/Cognos/Steam/steamapps/common/AI War 2/PlayerData/Save/Basic/'

Dominus Arbitrationis

Oct 25, 2018 2:05 pm

administrator   ~0050329

Okay, so it should be working now, if my hunch is right.

Michael

Oct 26, 2018 11:20 am

administrator   ~0050338

Thanks!

Issue History

Date Modified Username Field Change
Oct 17, 2018 8:01 am Destrin New Issue
Oct 17, 2018 1:53 pm BadgerBadger Note Added: 0050130
Oct 17, 2018 3:53 pm Chris_McElligottPark Note Added: 0050131
Oct 17, 2018 3:57 pm Chris_McElligottPark Note Added: 0050132
Oct 18, 2018 5:00 am Destrin Note Added: 0050141
Oct 24, 2018 10:26 am Michael Relationship added related to 0020606
Oct 24, 2018 10:28 am Michael Assigned To => Chris_McElligottPark
Oct 24, 2018 10:28 am Michael Status new => assigned
Oct 25, 2018 2:05 pm Dominus Arbitrationis Note Added: 0050329
Oct 26, 2018 11:20 am Michael Assigned To Chris_McElligottPark => Dominus Arbitrationis
Oct 26, 2018 11:20 am Michael Note Added: 0050338
Oct 29, 2018 8:44 am Dominus Arbitrationis Status assigned => resolved
Oct 29, 2018 8:44 am Dominus Arbitrationis Resolution open => fixed
Oct 29, 2018 8:44 am Dominus Arbitrationis Fixed in Version => 0.805 Mercs, Hacks, and, Drones, Oh My