View Issue Details

IDProjectCategoryLast Update
0024293Website/Wiki/Bug TrackerBug - Bug TrackerJun 26, 2024 7:57 am
ReporterRingor Assigned ToDominus Arbitrationis  
Status resolvedResolutionfixed 
Summary0024293: First submit is lost
DescriptionEvery time I submit a new issue, instead of creating a new issue and displaying the success message with those two green buttons, there is an empty page instead for a few seconds and after that I'm back on the page I came from.

Is this a session timeout? Usually I copy the description before submitting, so the second time I try to create the new issue is much faster and works. Checking the option to stay logged in doesn't change anything.

Firefox/Linux
TagsNo tags attached.

Activities

Dominus Arbitrationis

Dec 31, 2020 10:50 am

administrator   ~0060203

It sounds like a timeout issue. I wasn't able to reproduce it, however, so I can't be sure.

Ringor

Jan 1, 2021 7:03 am

reporter   ~0060213

Did you change something? When I tried to comment on a ticket just now (again directly after login), I got the error message below.

That's WAY better than silently dropping the submit!

Now I have to find out where this illegal security token is coming from. The submit was about one minute after login, so way too fast for a timeout. And normally I don't have that nervous of an index finger to submit forms twice. And typically it only happens the very first time after login, so it kind of smells like a caching problem to me.
invalid_security_token.png (26,982 bytes)   
invalid_security_token.png (26,982 bytes)   

Dominus Arbitrationis

Jan 1, 2021 12:38 pm

administrator   ~0060214

Thats what I'm leaning towards as well. I can try to play with it, but for now just when it happens hit back and copy the text.

Dominus Arbitrationis

Jan 1, 2021 3:19 pm

administrator   ~0060216

I have a possible fix applied. Let me know if it helps!

Ringor

Jan 2, 2021 5:32 am

reporter   ~0060217

Yeah, this seems to work. Thanks!

Dominus Arbitrationis

Jun 26, 2024 7:57 am

administrator   ~0069500

Another fix has been applied, this should resolve the issues for all users. Please note that this is currently a timeout issue, and so if you take more than about 90 minutes to create and submit a ticket, it may recurr.

Issue History

Date Modified Username Field Change
Dec 31, 2020 7:41 am Ringor New Issue
Dec 31, 2020 7:41 am Ringor Assigned To => Dominus Arbitrationis
Dec 31, 2020 10:50 am Dominus Arbitrationis Note Added: 0060203
Jan 1, 2021 7:03 am Ringor File Added: invalid_security_token.png
Jan 1, 2021 7:03 am Ringor Note Added: 0060213
Jan 1, 2021 12:38 pm Dominus Arbitrationis Note Added: 0060214
Jan 1, 2021 3:19 pm Dominus Arbitrationis Note Added: 0060216
Jan 2, 2021 5:32 am Ringor Note Added: 0060217
Jun 26, 2024 7:57 am Dominus Arbitrationis Status new => resolved
Jun 26, 2024 7:57 am Dominus Arbitrationis Resolution open => fixed
Jun 26, 2024 7:57 am Dominus Arbitrationis Internal Weight => New
Jun 26, 2024 7:57 am Dominus Arbitrationis Note Added: 0069500