View Issue Details

IDProjectCategoryLast Update
0027291AI War 2Crash/ExceptionMay 10, 2022 2:49 pm
ReporterUshgarak Assigned To 
Status newResolutionopen 
Product Version5.008 Xenophiles And Outguard 
Summary0027291: Multiplayer debug log after affected client aborted threads for game stuck on waiting for the client
DescriptionContinuing on from my previous reports- we are still seeing semi-regular freezes in a multiplayer game caused by waiting on a client. The player does not see anything unusual except the game pausing. Note that if the affected player quits and rejoins the game, the game carries on without issue, which suggests that only one player at a time is affected.

As requested, and since the update from last week, here is a log from an affected client who hit 'abort all threads' after the first time this happened. Note we did not try it with everyone aborting all threads yet; as the affected player was able to rejoin to continue the game, that is the solution we used for the rest of the evening.

Note this issue normally affects different players, but this time it was this one player suffering the issue repeatedly. The log is from the end of our session; the abort happened at about 7:40pm.
TagsNo tags attached.

Activities

Ushgarak

May 8, 2022 5:56 pm

reporter  

ArcenDebugLog (3).txt (1,451,399 bytes)

Ushgarak

May 8, 2022 5:56 pm

reporter   ~0066667

Note there were some smaller issues that did not crash the game during gameplay as well- they should be in the log.

Would the host log help?

Chris_McElligottPark

May 9, 2022 4:53 pm

administrator   ~0066680

So, in this case, the player who hit abort all threads did not actually then resume playing without logging out and back in, is that right?

The only thing from the log on the abort was this:

Will abort task: _PSec.StrengthCounting', which has been running for 0.0578449 seconds.

And that was just a minor harmless collateral damage. From the look of things, the client was not stuck, not in a deadlock sense. This seems more like a thing with an ack going missing, or something like that.

Ushgarak

May 10, 2022 5:38 am

reporter   ~0066687

Indeed, he aborted the threads, that did not immediately make the game work, and he decided to log out and back in again, and then things proceeded ok (until the next time it happened).

BadgerBadger

May 10, 2022 1:50 pm

manager   ~0066690

So far the consensus seems to be "If the client gets stuck, everyone exiting the program and trying to reconnect seems to resolve the problem"

Ushgarak

May 10, 2022 2:49 pm

reporter   ~0066691

It's only ever needed to be the affected client that needs to re-connect for us, which is not too onerous. It always seems to be around 2.4 seconds behind that the host says the client is stuck at.

Issue History

Date Modified Username Field Change
May 8, 2022 5:56 pm Ushgarak New Issue
May 8, 2022 5:56 pm Ushgarak File Added: ArcenDebugLog (3).txt
May 8, 2022 5:56 pm Ushgarak Note Added: 0066667
May 9, 2022 4:53 pm Chris_McElligottPark Note Added: 0066680
May 10, 2022 5:38 am Ushgarak Note Added: 0066687
May 10, 2022 1:50 pm BadgerBadger Note Added: 0066690
May 10, 2022 2:49 pm Ushgarak Note Added: 0066691