View Issue Details
| ID | Project | Category | Date Submitted | Last Update | |
|---|---|---|---|---|---|
| 0000442 | AI War 1 / Classic | Crash/Exception | Oct 12, 2010 11:32 am | Jan 3, 2011 11:45 am | |
| Reporter | Lancefighter | Assigned To | Chris_McElligottPark | ||
| Status | closed | Resolution | unable to reproduce | ||
| Product Version | 3.708 | ||||
| Summary | 0000442: 3.707->3.708 updater failed | ||||
| Description | Pretty much just that, wouldnt give me any useful information, but dropped a log of sorts. | ||||
| Tags | No tags attached. | ||||
| Internal Weight | |||||
|
|
bitrock_debug_10012.xml (13,778 bytes)
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<installerVersion>6.5.4</installerVersion>
<platformInfo>{Windows NT} 6.1 intel</platformInfo>
</errorDump>
|
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Weird: It seems to have updated ok and all.. |
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Hmmm, that log is pretty odd and unhelpful -- haven't seen those before... What were the steps you took to run the updater? And at what point in the process did it die? Glad it sounds like it worked at least, but that is odd. |
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the normal steps? launch game, hit update, the top option (never read them >.< ) install update, crash, post bugreport, launch aiwar, note that it seems to ahve updated fine It crashed somewhere between telling it to start installing, and it finishing. I tabbed out between the rest. The error didnt really tell me anything either :\ there is another .txt log, but it just goes through the steps the installer took it seems. Ill upload it anyway. |
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Well, that's what I needed to know. So did it crash when trying to launch the game, or just at the end of the progress bar? |
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oh.. The progress bar never finished. I think. I had to launch the game manually.. the crash ended the installer. |
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Do you run any extra security software? I run a 3rd party execution protection program that pops-up a dialog box before running anything, such as an AI war patch. The issue being that if the game is running full screen, it does not minimize the game when the pop-up takes focus so I can't see it to click it. This looks the same as a crash as AI war is still displayed full screen but I can't affect it at all as my input commands are going to the windows desktop and the pop-up hidden behind the AI window that I still see. I have to hard-reboot to fix it. I have not reported this because it's true for any game I patch, not just AI war so the problem is my system, not something you guys can fix, but this sounds somewhat similar. |
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o.0 man that sounds like effort. No, the only 'extra security' i use is malwarebytes about once a week. tbh, ive never had anything of the sort before, I probably can just assume its corrupted download or similar |
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Marking as resolved until we hear something else, then -- odd. It might also be something like a locked file by your OS, or... something. |
| Date Modified | Username | Field | Change |
|---|---|---|---|
| Oct 12, 2010 11:32 am | Lancefighter | New Issue | |
| Oct 12, 2010 11:32 am | Lancefighter | File Added: bitrock_debug_10012.xml | |
| Oct 12, 2010 11:43 am | Lancefighter | Note Added: 0000682 | |
| Oct 12, 2010 11:44 am | Chris_McElligottPark | Note Added: 0000683 | |
| Oct 12, 2010 11:44 am | Chris_McElligottPark | Assigned To | => Chris_McElligottPark |
| Oct 12, 2010 11:44 am | Chris_McElligottPark | Status | new => acknowledged |
| Oct 12, 2010 11:55 am | Lancefighter | Note Added: 0000684 | |
| Oct 12, 2010 11:55 am | Lancefighter | File Added: bitrock_installer_10012.log | |
| Oct 12, 2010 11:59 am | Chris_McElligottPark | Note Added: 0000685 | |
| Oct 12, 2010 12:01 pm | Lancefighter | Note Added: 0000686 | |
| Oct 12, 2010 11:48 pm | Dazio | Note Added: 0000713 | |
| Oct 12, 2010 11:49 pm | Dazio | Note Edited: 0000713 | |
| Oct 13, 2010 12:02 am | Lancefighter | Note Added: 0000714 | |
| Oct 14, 2010 12:21 am | Chris_McElligottPark | Note Added: 0000800 | |
| Oct 14, 2010 12:21 am | Chris_McElligottPark | Status | acknowledged => resolved |
| Oct 14, 2010 12:21 am | Chris_McElligottPark | Resolution | open => unable to reproduce |
| Jan 3, 2011 11:45 am | Chris_McElligottPark | Status | resolved => closed |
| Apr 14, 2014 9:27 am | Chris_McElligottPark | Category | Bug - Crash or Exception => Crash/Exception |
