View Issue Details
| ID | Project | Category | Date Submitted | Last Update | |
|---|---|---|---|---|---|
| 0008004 | Valley 1 | Bug - AVWW Multiplayer | May 21, 2012 6:49 pm | Jun 1, 2012 12:36 pm | |
| Reporter | TehKitteh | Assigned To | Chris_McElligottPark | ||
| Status | assigned | Resolution | open | ||
| Product Version | 1.026 | ||||
| Summary | 0008004: Friend's server sudden auto- disconnects me non-stop. | ||||
| Description | This may be hard to explain, but I can not play due to a glitch. Me and my friend play on a server over Hamachi and play the Steam version. My friend owns the server and we have just reached continent 2. I headed back to continent 1 to visit the settlement, and suddenly it disconnected me. For the past few days, whenever I re-connect, It works fine for about 5sec and then it automatically disconnects me. The error message that comes up is "Disconnected and not discovering" We have re-set the server many times, but with no luck. My friend made a different world and my connection is fine to that one. Anything you can do? Note: the world was made in 1.007. (Fantastic game BTW) | ||||
| Tags | No tags attached. | ||||
| Internal Weight | |||||
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Hmmm, "Disconnected and not discovering" means that the connection literally dropped. Are you on the world map while that is not working? You might try popping into a region before the 5-second disconnect and see what that does for you. If your friend is able to upload a copy of the offending world, that would also help us to track it down if it's a game bug. You might also check your Hamachi connection just to make sure that's solid; if you have a yellow light rather than a green one in there, then there might be enough lag to cause problems. Hope that helps, and thanks for the kind words! |
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I am at the settlement, whenever I try to get to the world map, the game just crashes because I am dissconected. The connection with Hamachi is fine, like I said, I can connect to other worlds he has made. I also uploaded the world file. |
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Okay, awesome details -- that helps a lot. We'll see if we can duplicate it in the morning and see what we can do. Definitely sounds like a big on our end. Sorry for the inconvenience! |
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Well, I just connected to the server (he's hosting), (I'm his friend), And it's the exact same problem he had. At the settlement, Npcs aren't moving at all. It's safe to say that it's either the world, or the connection, since when I host, I have no issues. |
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I am also having this problem with TracerFox's server |
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Hmmm, when I log into TehKitteh's player from the save, everything works fine. One question for TehKitteh, you said you could log into other worlds, but are they smaller worlds than this one? GauHelldragon, I can try reporducing this again with that world, if TracerFox is willing to upload it here... |
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Uploaded latest archive of world file here: http://dl.dropbox.com/u/9636021/Rhydin.rar |
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Some of the other worlds were larger. |
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On a side note, I play on windows 7, and Garde plays on a Mac. Could this be an issue with Mac and Windows conflicting? |
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I suppose it *COULD* be, but, I doubt it. I'll play with TracerFox's world in a bit and see if that does anything different for me. Thank you TracerFox |
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So... Any updates? |
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Nope -- as we can't duplicate it, this isn't something we're able to do anything about until we have more information for you. Although, looking above I see that Josh didn't get back to you on the last thing, so I'm not sure how that turned out. But I've played many times between PC and Mac, and I really don't think that's it. On the server and the client, I suggest looking in the Runtimedata folder for various logs -- including those about the server and client. There might be some sort of error in there that is a clue. |
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I went into the ArcenDebugLog folder in the Runtimedata and there are 100s of this log: QueuedAbilityUse.Execute:rejected BearTrapSnap due to ExecutionContextChunkID 28 not found (last dropped was -999) MultiplayerClient at System.Environment.get_StackTrace() at ArcenDebugging.ArcenDebugLog(System.String Message, DebugLogDestination Destination, Boolean IncludeStackTrace) at ArcenDebugging.ArcenDebugLog(System.String Message, DebugLogDestination Destination) at ArcenDebugging.ArcenDebugLog(System.String Message) at QueuedAbilityUse.TryExecute() at Game.ProcessSimStep() at Game.RunNextCycle(Boolean DoRendering) at Game.RunFrame() at MainCameraLogic.MainUpdateLogic() at MainCameraLogic.Update() |
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That message should be harmless, although it is annoying. Anything else? There are about 6 different kinds of log files it might have put in there. ArcenDebugLog actually is one of the less likely ones to have the goods in this case, although it might. |
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WriteToInfoFile:LogFileICanActuallyFind.txt failed to send at System.Environment.get_StackTrace() at ArcenDebugging.ArcenDebugLog(System.String Message, DebugLogDestination Destination, Boolean IncludeStackTrace) at ArcenDebugging.ArcenDebugLog(System.String Message, DebugLogDestination Destination) at ArcenDebugging.ArcenDebugLog(System.String Message) at Configuration.WriteToInfoFile(System.String InfoFile, System.String Text) at NetworkClientWrapper.SendMessageToServer(NetworkMessageType Type, System.String Message) at QueuedAbilityUse.TryExecute() at Game.ProcessSimStep() at Game.RunNextCycle(Boolean DoRendering) at Game.RunFrame() at MainCameraLogic.MainUpdateLogic() at MainCameraLogic.Update() |
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There are so many logs, what exactly am I looking for? |
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Ideally, you'd just zip them and upload them all, and let us look at them -- the "failed to send" thing just means that you were disconnected, which we already knew. However, most likely I need the logs from your friend since the friend has the server. Having all the logs from both of you would be helpful, though. Basically all the stuff that ends in .txt. |
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https://dl.dropbox.com/u/34009478/Stoof.zip And there's all of my runtime data. And I think I might have found something of interest: 5/31/2012 7:17:46 PM Chunk::TryToLoadFromDisk: unable to load chunk 1236 because no region was found to contain it! at System.Environment.get_StackTrace() at ArcenDebugging.ArcenDebugLog(System.String Message, DebugLogDestination Destination, Boolean IncludeStackTrace) at ArcenDebugging.ArcenDebugLog(System.String Message, DebugLogDestination Destination) at ArcenDebugging.ArcenDebugLog(System.String Message) at Chunk.TryToLoadFromDisk(Int32 ChunkID, .Region Region) at World.GetChunkByPrimaryKeyIDInner(Int32 ChunkPrimaryKeyID, .Region Region) at World.GetChunkByPrimaryKeyID(Int32 ChunkPrimaryKeyID, .Region Region, Boolean Keepalive) at World.GetChunkByPrimaryKeyID(Int32 ChunkPrimaryKeyID, Int32 RegionID, Boolean Keepalive) at QueuedAbilityUse.TryExecute() at Game.ProcessSimStep() at Game.RunNextCycle(Boolean DoRendering) at Game.RunFrame() at MainCameraLogic.MainUpdateLogic() at MainCameraLogic.Update() |
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The link above seems to be broken, but that error message might be related to what is going on -- I'm not sure. By the by -- please make sure not to upload your settings.dat or settings.bak files, as those have your private license key in them. Just in case that is in the link that I am getting a 404 on. |
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And by the gods, it had the settings ._. New file uploaded. |
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Okay, thanks! Keith will take a detailed look first thing in the morning. For now can I ask -- when was the last time you were playing and having this issue? Could this timestamp match? 5/30/2012 6:35:36 PM (1.041) Mem: 41,304,064 Mode: SinglePlayer Plat:OSXPlayer -----------------------------------Client Receiving Data:C_SendEntityUpdates----------------------------------- 3,258,0,4257,1472,0,0,0.1165,259,1,4843,1536,0,0,0.1165,260,1,2049,1536,0,0,0.1165 System.NullReferenceException: Object reference not set to an instance of an object at Game.ClientReceivingData (NetworkMessageType Type, System.String Message) [0x00000] in <filename unknown>:0 |
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Before all this debug log posting, we were playing on a new world. We've been trying to connect ever since we noticed the problem (about a day or two BEFORE he posted this) And the timestamp definitely matches. |
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If you're able to delete all your debug logs (just the stuff you uploaded that ends in .txt, and then try to reconnect to that world again in the latest version, then upload the logs that result from that, we might have a cleaner picture of what is going on. But it definitely looks like there is an error in the above, so that's probably something that we can figure out either way since the timestamp matches. Thanks! |
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Aaaand here's the new(er) stoof: https://dl.dropbox.com/u/34009478/Moar%20Stoof.zip |
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Sorry for the wait.. I just uploaded my logs. |
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Thanks much for the log files and the saves. Garde's log files just have a lot of the message I would expect after a disconnect from the other end (couldn't send the packets). As for the saves, regrettably, I cannot reproduce any auto-disconnection or other problem. Here's what I've tried. 1) Loading the Anima copy world attached to the mantis record in a copy of AVWW running in server mode. 2) Connecting to that server with another copy of AVWW running in client mode, picking TehKitteh's player (because that matches the mantis username of someone saying they were getting the auto-disconnect in that world). 3) Moving around and doing stuff for a few minutes, no problems. 4) Loading the Rhydin world linked via dropbox in the comments in a copy of AVWW running in server mode. 5) Connecting to that server with another copy of AVWW running in client mode, picking GauHelldragon's player (because that matches the mantis username of someone saying they were getting the auto-disconnect in that world). 6) Moving around, fighting, etc for several minutes, no problems. 7) Recompiling the game with the "simulate latency" flag on, since some MP problems in the past have been highly dependent on latency to happen at all; the simulate-latency flag is not dissimilar from trying to play on a server a third of the way around the world. 8) Loading the Rhydin world (freshly unpacked from the archive again, not using the state that I had modified in the 4-6 test) in a copy of AVWW running in server mode. 9) Connecting to that server with another copy of AVWW running in client mode, picking GauHelldragon's player. 10) Moving around, fighting, etc for a few minutes, no problems. ... so, there's not really anything I can do. My guess is network problems near TracerFox's endpoint, either the intermediate or immediate network, or possibly software firewalls or something like that. Or potentially load-related; but it doesn't sound like there were a ton of players on the server every time this was happening for people. But there do not appear to be any errors happening in the game logic itself that are prompting the connection problems. |
| Date Modified | Username | Field | Change |
|---|---|---|---|
| May 21, 2012 6:49 pm | TehKitteh | New Issue | |
| May 21, 2012 7:18 pm | Chris_McElligottPark | Note Added: 0024546 | |
| May 21, 2012 7:18 pm | Chris_McElligottPark | Assigned To | => Chris_McElligottPark |
| May 21, 2012 7:18 pm | Chris_McElligottPark | Status | new => feedback |
| May 21, 2012 7:34 pm | TehKitteh | File Added: Anima copy.zip | |
| May 21, 2012 7:36 pm | TehKitteh | Note Added: 0024547 | |
| May 21, 2012 7:36 pm | TehKitteh | Status | feedback => assigned |
| May 21, 2012 8:06 pm | Chris_McElligottPark | Note Added: 0024548 | |
| May 24, 2012 7:54 pm | Garde | Note Added: 0024845 | |
| May 24, 2012 8:32 pm | GauHelldragon | Note Added: 0024849 | |
| May 25, 2012 1:34 pm | tigersfan | Note Added: 0024881 | |
| May 25, 2012 5:50 pm | TracerFox | Note Added: 0024902 | |
| May 25, 2012 6:52 pm | TehKitteh | Note Added: 0024903 | |
| May 26, 2012 1:14 am | TehKitteh | Note Added: 0024931 | |
| May 26, 2012 7:45 am | tigersfan | Note Added: 0024939 | |
| May 31, 2012 8:09 pm | Garde | Note Added: 0025324 | |
| May 31, 2012 8:14 pm | Chris_McElligottPark | Note Added: 0025325 | |
| May 31, 2012 10:21 pm | TehKitteh | Note Added: 0025331 | |
| May 31, 2012 10:22 pm | TehKitteh | Note Edited: 0025331 | |
| May 31, 2012 10:23 pm | Chris_McElligottPark | Note Added: 0025332 | |
| May 31, 2012 10:25 pm | TehKitteh | Note Added: 0025333 | |
| May 31, 2012 10:27 pm | TehKitteh | Note Added: 0025334 | |
| May 31, 2012 10:29 pm | Chris_McElligottPark | Note Added: 0025335 | |
| May 31, 2012 10:36 pm | Garde | Note Added: 0025336 | |
| May 31, 2012 10:42 pm | Chris_McElligottPark | Note Added: 0025337 | |
| May 31, 2012 10:45 pm | Garde | Note Edited: 0025336 | |
| May 31, 2012 10:46 pm | Garde | Note Edited: 0025336 | |
| May 31, 2012 10:47 pm | Garde | Note Added: 0025339 | |
| May 31, 2012 10:50 pm | Chris_McElligottPark | Note Added: 0025340 | |
| May 31, 2012 10:52 pm | Garde | Note Added: 0025341 | |
| May 31, 2012 10:54 pm | Chris_McElligottPark | Note Added: 0025342 | |
| May 31, 2012 11:06 pm | Garde | Note Added: 0025344 | |
| May 31, 2012 11:34 pm | TehKitteh | File Added: txt stuff.rar | |
| May 31, 2012 11:34 pm | TehKitteh | Note Added: 0025345 | |
| Jun 1, 2012 12:36 pm | keith.lamothe | Note Added: 0025366 |
