View Issue Details
| ID | Project | Category | Date Submitted | Last Update | |
|---|---|---|---|---|---|
| 0009780 | AI War 1 / Classic | Crash/Exception | Oct 20, 2012 3:19 am | Oct 22, 2012 7:18 pm | |
| Reporter | Coppermantis | Assigned To | keith.lamothe | ||
| Status | closed | Resolution | unable to reproduce | ||
| Product Version | 6.000 | ||||
| Summary | 0009780: Crash when saving | ||||
| Description | A friend and I were fighting in a nebula with our champions and then I crashed. It said to report this to the developer so I am. Crash log attached. EDIT: It happens whenever I try to save. | ||||
| Tags | No tags attached. | ||||
| Internal Weight | New | ||||
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Thanks for the report; regrettably those crash logs tell me basically nothing. Normally things only hard-crash like that with a severe out-of-memory problem, but it doesn't look like that was happening here. I could be wrong, though. Were there any errors in ArcenDebugLog.txt, UnhandledErrors.txt, etc in your RuntimeData directory? Is it reproducible? Has it happened again at all? Even if it doesn't reproduce the problem, if you could post a save that would be good. Thanks :) |
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I uploaded an autosave from right before the crash. Nothing in ArcenDebugLog or UnhandledErrors that occurred on the date of the crash. Since it's multiplayer I can't attempt to reproduce it again right now, but later tonight we'll try again. |
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Well, it has happened two more times since the last time, this time in singleplayer games. Is anyone else getting this? It's fairly annoying, but it might be my computer. EDIT: I've noticed something. It happens when I try to save. That might be of some help. The saves still work, thankfully. |
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Autosaves crash it too. |
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Hmm, will look into it this morning, thanks. |
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Hmm, can't reproduce the crash. Here's what I did: 1) Loaded up the attached save. 2) Opened Escape menu, clicked "Manage Players" 3) Disabled the second player slot and clicked Save. 4) Once the game started running, I did a manual save. No crash. 5) I let it run for a while until it autosaved. No crash. Does this save crash in those circumstances for you? If not, do you have a save that, when you do the above, causes a crash? This one seems pretty odd, because the gamestate is really not intensive at all, so I don't see how it could be a hard out-of-memory crash. Out of curiosity, I think the logs answered this but to be sure: do you have the windows pagefile (swapfile, i.e. virtual memory) enabled? |
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Currently, I can actually save and it works fine. Perhaps this was a temporary issue, but in any case it is working for me, both regular and autosaves. I'll let you know if it starts up again though. |
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Ok, glad to know it's not interfering with your enjoying the game anymore :) I'll close this so it doesn't keep popping up in my to-deal-with list, but please reopen it if this issue comes back. |
| Date Modified | Username | Field | Change |
|---|---|---|---|
| Oct 20, 2012 3:19 am | Coppermantis | New Issue | |
| Oct 20, 2012 3:19 am | Coppermantis | File Added: Crash.zip | |
| Oct 20, 2012 9:45 am | keith.lamothe | Note Added: 0028731 | |
| Oct 20, 2012 9:45 am | keith.lamothe | Assigned To | => keith.lamothe |
| Oct 20, 2012 9:45 am | keith.lamothe | Status | new => feedback |
| Oct 20, 2012 12:45 pm | Coppermantis | File Added: Autosave.sav | |
| Oct 20, 2012 12:48 pm | Coppermantis | Note Added: 0028732 | |
| Oct 20, 2012 12:48 pm | Coppermantis | Status | feedback => assigned |
| Oct 21, 2012 1:55 am | Coppermantis | Note Added: 0028742 | |
| Oct 21, 2012 2:06 am | Coppermantis | Note Edited: 0028742 | |
| Oct 21, 2012 2:07 am | Coppermantis | Note Edited: 0028742 | |
| Oct 21, 2012 2:23 am | Coppermantis | Summary | Crash of some sort => Crash when saving |
| Oct 21, 2012 2:23 am | Coppermantis | Description Updated | |
| Oct 22, 2012 1:13 am | Coppermantis | Note Added: 0028746 | |
| Oct 22, 2012 8:54 am | keith.lamothe | Note Added: 0028749 | |
| Oct 22, 2012 11:32 am | keith.lamothe | Note Added: 0028751 | |
| Oct 22, 2012 11:32 am | keith.lamothe | Status | assigned => feedback |
| Oct 22, 2012 6:26 pm | Coppermantis | Note Added: 0028777 | |
| Oct 22, 2012 6:26 pm | Coppermantis | Status | feedback => assigned |
| Oct 22, 2012 7:18 pm | keith.lamothe | Internal Weight | => New |
| Oct 22, 2012 7:18 pm | keith.lamothe | Note Added: 0028778 | |
| Oct 22, 2012 7:18 pm | keith.lamothe | Status | assigned => closed |
| Oct 22, 2012 7:18 pm | keith.lamothe | Resolution | open => unable to reproduce |
| Apr 14, 2014 9:28 am | Chris_McElligottPark | Category | Bug - Crash or Exception => Crash/Exception |
